24/7 Regional EmpowerNet Hotline

The 24/7 regional hotline provides crisis intervention, safety planning, and advocacy for those experiencing domestic, dating, or sexual violence. This regional hotline serves the greater Richmond region including Richmond, Chesterfield, Henrico, Hanover, Goochland, Hopewell, King William, Charles City, King and Queen Counties, and New Kent. This service is free and confidential and staffed by live trauma-informed advocates 24/7.


To access this service, call or text the regional EmpowerNet Hotline at 804-612-6126.


Advocacy and case management services are available to support survivors by helping prioritize their needs, identify life goals, assess their level of risk, and develop a personalized safety plan while in or after leaving an abusive relationship. Trauma-informed advocates will guide clients through a collaborative process to identify their options, provide information, and give them community & regional referrals to support clients’ individual decisions.


To access this service, contact our Community Case Manager at or call 804-368-8810.


Counseling supports adult, youth, and child survivors in one-on-one and/or group settings to process through their experiences with domestic, dating, and sexual violence. Counseling is offered whether the violence experienced is current, ongoing, or occurred in the past. It is provided in a safe and confidential space. 


Our Master’s level counselors have specialized training to work with survivors, helping clients move from crisis to healing. Counselors provide client-centered, holistic, and trauma-informed services, and, through counseling, survivors can gain the tools needed to heal, feel empowered, and increase their resiliency.  


To access this service, contact our Director of Counseling Services at or call 804-368-8813.

Court Advocacy

The court advocacy program can assist with filing for immediate and long-term protective orders, provide education about the legal system, accompaniment to court hearings, and connection to legal resources. The court advocate is a trained professional who will support you throughout the process and connect you to any resources you might need.


What is a protective order?

A protective order is a legal document issued by a court or magistrate. It is a civil remedy to protect the health and safety of a person and if necessary children, other family or household members, and pets. It can:

  • Forbid additional acts of abuse

  • Forbid any type of contact between the parties

  • Grant the victim exclusive possession of the home or car

  • Forbid the respondent (abuser) to have possession of firearms

  • Add other conditions the judge or magistrate deem necessary

To get a protective order you must have been, within a reasonable amount of time, subjected to an act of violence, force, or threat that results in bodily injury or places you in reasonable fear of death, sexual assault or bodily injury. Code of Virginia 19.2-152.10


To access this service, contact our Court Advocate at or call 804-365-3208.

Education & Outreach

Our outreach program promotes awareness about domestic violence, dating violence, sexual violence, Adverse Childhood Experiences, and healthy relationships and provides educational workshops to the community about our agency and the issues we serve. All of our workshops are free and can be tailored to any length and group size.


To request an educational workshop or for Hanover Safe Place to be present at your event, please fill out an Outreach Request Form. Please submit this form at least 2 weeks prior to the event.


If you have any questions, please contact our Director of Community Engagement, at or call 804-368-8804.

Emergency Shelter

Hanover Safe Place provides a safe shelter in a confidential location for a limited time to clients affected by sexual & domestic violence. Trauma-informed advocates will address the basic needs of individuals and/or families staying in shelter and help them plan and prepare for the next step in their lives. Clients in shelter will also be connected to other community resources designed to assist with things like housing, counseling, legal help, and employment.


To access this service, call the regional EmpowerNet hotline at 804-612-6126.

Hospital Accompaniment

Hospital accompaniment services are provided to survivors seeking support while at a hospital emergency department for evidence collection or treatment relating to domestic and/or sexual violence. Advocates provide supportive counseling, crisis intervention, advocacy, and referral information for additional community resources in the hospital 24/7 in-person or via phone.


To access this service, call the regional EmpowerNet hotline at 804-612-6126.


Prevention programming engages and educates youth through one-session or multi-session workshops. The goal of primary prevention is to prevent sexual and intimate partner violence before it starts. A one-session workshop can introduce youth to the basic concepts and start to build foundational skills. Multi-session workshops will allow youth more time to dive deeper into the concepts and give them enduring skills and knowledge to change behaviors and community norms.


All workshops are free. A one-time or series of workshops can be created specifically for your group on healthy relationships, dating violence, bystander intervention, consent, building resiliency skills, red flags, and more.


To request a prevention program, please fill out an Outreach Request Form. Please submit this form at least 2 weeks prior to the event.


Additionally, Hanover Safe Place facilitates a teen leadership program for high-school-aged youth called Upstanding Youth: Advocates for a Healthy Hanover. This program is free to participate in and teens can earn community services hours by participating. Click here for more information.


To access this service, contact our Director of Community Engagement at or call 804-368-8804.

Youth & Family Services Advocacy

The youth & family advocacy program connects families to needed resources, teaches life skills to youth, assists caregivers in their parenting journey, and promotes healthy relationships for all youth in Hanover. This program does not provide counseling services. The services provided are supportive in nature and seek to provide advocacy for families in need.


To access this service, contact our Youth & Family Services Advocate at or by calling 804-368-8814.